![]() See the table below for the type of support you can get depending on your product. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Volume license versions of Office 2019, Office 2016, or Office 2013 Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: Microsoft 365 Business Standard (Nonprofit) Microsoft 365 subscriptions: Desktop version of Office apps are included. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. If your product is listed below, you have a business product. It contains a knowledge base and automated ticket routing. The software can increase advocacy, improve response times and reduce ticket volume. Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date. ![]() ![]() Subscription licenses come with phone, chat and email support available for the lifetime of the subscription. It offers a 14-day free trial with no setup fee and 24/7 customer service. Parallels Desktop comes with 24/7 phone, chat and email support. You can also search for answers or solutions from our vast knowledge base and more. LiveAgent is a help desk software recommended for banking and insurance industries. If your product is listed below, you have a business product. The Honeywell Productivity Solutions and Services technical support portal enables you to submit support cases and engage with the AIDC community about Honeywell solutions, such as barcode scanners, mobile computers, printers, software. ![]()
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